Family Care

Classic Care Pharmacy's customer care representatives are always available to residents and their families via a toll-free number throughout Canada and the U.S.

Upon admission, each resident or their family will be contacted by a customer care representative, who will provide them with a contact name and number at the pharmacy for future reference.

An introduction package, with helpful information about Classic Care Pharmacy's services and cares, is also sent to each resident or their family.

In understanding the importance of providing a personal service, our customer care representative will attend family council meetings and will meet one on one with residents to answer questions, and provide pharmacy support.